Privacy Notice
At Samaritan's Purse, we believe data privacy is essential, and we are committed to a culture of transparency in the use of personal data. We do not engage in the practice of selling, renting or exchanging donor lists.
This privacy notice explains how we collect, use, share, and protect your personal data when you interact with us in one of the ways described below. It also provides you with important information about your privacy choices.
Personal data refers to data linked to you and also to data that can, by reference to other data, reasonably be linked to you. This Notice does not address our use of nonpersonal data, such as anonymous data.
Personal Data We Collect About You
Information you provide to us.
We may collect personal data from you when you visit one of our websites, donate to us, purchase merchandise from our online store, attend our events, request information from us or otherwise communicate with us, volunteer with us, apply for a job or become an employee, partner with us, visit or travel with us, raise funds on our behalf, or benefit from one of our charitable programs. The categories of personal data, including sensitive data, you may provide to us by engaging in one or more of these activities include the following:
- Name and contact details—such as your name, phone number, email address, or mailing address.
- Demographic data—such as your gender, ethnicity, marital status, or age.
- Payment data—such as your credit or debit card or bank account information.
- Identifiers—such as your Social Security number or other government-issued identification numbers.
- Audio or visual data—such as recorded audio, video, or photographs of your experience with us.
- Travel or event data—such as your passport information, travel itinerary, location data, dietary preferences, health requirements, or emergency contact information.
- Applicant data—such as relevant education, work and missions experience, professional skills, qualifications and credentials, or professional and church references.
- Marketing data—such as your preferences for receiving communications about our activities, events, and publications.
- Information revealing religious beliefs—such as a decision to follow Jesus Christ, your agreement to our statement of faith, prayer requests, or information about your church and missions involvement.
- Records of your communications with us—such as material you share with us by phone/text, mail, email, or through our website, online accounts, or social media platforms.
- Medical data—such as medical or vaccination history, results of a physical examination or medical testing, diagnosis, or treatment.
- Credentials, connectivity, and configuration data—such as username, password, information used for authentication, IP address, device identifiers, regional and language settings, and information about Wireless Local Area Network (WLAN) access points near your device.
Information we obtain from other third parties.
We may receive personal data about you from third-party sources or verify the accuracy of your data by comparing it with a third-party source. For example, if you apply for a job or to volunteer with us we may contact third-party references or you may be required to undergo a background check. In order to verify we have an accurate mailing address, we may compare the mailing address you provide against the National Change of Address service.
How We Use Your Personal Data
We use your personal data for the following purposes and as otherwise described in this Notice or at the time of collection:
- To communicate with you. We use your personal data to respond to your questions, comments or feedback, to provide information about our charitable programs and employment and volunteer opportunities, or to send ministry updates.
- To process your donations or purchases. We use your personal data to accept and process your donations or purchases and to communicate with you about your donations or purchases (for example, to provide a donation receipt).
- To carry out our charitable programs. We use your personal data to support our interaction with you to further our charitable programs. For example, we may use your personal data to process your volunteer application and facilitate your volunteer experience; arrange for your attendance at an event; plan and carry out your visit or travel with us; or to enable you to benefit from our charitable programs.
- To manage our recruiting and process employment applications. We use personal data, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications.
- For internal administrative purposes. We use your personal data for administrative purposes, such as verifying your identity should you request to exercise your privacy choices under this Notice.
- To comply with the law, prevent fraud, and promote safety. We use your personal data as necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. We use your personal data to: (a) protect our, your, or others’ rights, privacy, safety, or property (including making and defending legal claims); (b) enforce the terms and conditions that govern our websites; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
- For marketing/promotional purposes. We use your personal data to advertise and market to you, which includes sending informational, fundraising and promotional communications and targeted advertising.
- To perform processing based on your consent. We may ask for your permission to process your personal data for one or more specific purposes. When we rely on your consent you have the right to withdraw it at any time by contacting us at dataprivacy@samaritan.org.
We may use your personal data for reasons not described in this Notice where permitted by law and the reason is compatible with the purpose for which we collected it.
For jurisdictions that require us to identify a legal basis to process your personal data, please see notice below at end.
Your Choices
Opt-out of marketing communications.
To stop, opt-out, or otherwise unsubscribe to marketing mail and/or email, submit the request through our Contact Us page, select “Questions About My Account,” and then “Unsubscribe from mail or emails.”
You can also opt out of emails or texts by following the instructions below. To opt out of email communications, you can unsubscribe directly within the email by clicking “unsubscribe” at the bottom of the email.
To opt out of text messages, you may opt-out directly by replying to the text message with the word, STOP. For more information, visit our SMS Terms and Conditions.
Your privacy rights.
Depending on where you are located, applicable privacy laws may provide you with one or more of the following privacy choices:
- Access. Confirm whether we are processing your personal data, the categories or data elements we are processing, and/or receive a copy of your personal data.
- Correct. Update or correct inaccuracies in your personal data.
- Delete. Delete your personal data.
- Restrict. Restrict the processing of your personal data.
- Object. Object to our processing of your personal data for direct marketing purposes or to our reliance on our legitimate interests as the basis of our processing of your personal data.
- Third Party Processing. Obtain a list of third parties to which we have disclosed your personal data. These requests can be made through an Access request.
You may submit these requests through our Privacy Center by clicking on “Submit a Data Request.” If you do not see one or more of these options when you visit our Privacy Center then they may not be legally available to you. If you believe you are entitled under the law to make one of these requests and are unable to make that request through our Privacy Center, please contact us at dataprivacy@samaritan.org.
We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, applicable law may give you the right to appeal our decision. If you wish to appeal our decision, please submit your appeal through our Privacy Center by clicking on “Submit a Data Request.”
Other rights.
- Opt-out of targeted advertising. We may “share” your personal data with third parties for targeted advertising purposes. Third parties may use the data we have shared with them to show you targeted ads. You may opt-out of this activity by visiting our Privacy Center and selecting “Your Privacy Choices.”
- Opt-out of sale. We do not sell your personal data as set forth in applicable U.S. state data privacy laws, so we do not offer an opt out.
- Opt-out of profiling. We do not engage in profiling that utilizes your personal data for automated decision-making that produces legal or similarly significant effects. So, we do not offer an opt-out for this type of profiling.
Other Sites, Mobile Applications, and Services
We may include links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on webpages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal data. We encourage you to read the privacy notices or policies of the other websites, mobile applications and online services you use.
Protecting Your Personal Data
The security of your personal data is very important to us. We employ a variety of administrative, technical, and physical safeguards designed to protect the personal data we collect. That said, security risk is inherent in all Internet and information technologies, and we cannot guarantee the absolute security of your personal data.
Transfer of Personal Data Between Countries
We may share the information we collect globally, both internally across our offices, and externally with our international offices, ministry partners, service providers, and other third parties when necessary to comply with the law, prevent fraud, and promote safety. Because we are global, with staff, donors, volunteers, and beneficiaries around the world, transfers are necessary for a variety of reasons, including so that we can provide disaster relief and operate other charitable programs worldwide. Depending on where you are located and how you interact with us, your personal data may need to be transferred from your country to the United States, from the United States to another country, or between two non-U.S. countries in order for us to carry out the purpose for which we collected your information. This means your personal data may be transferred to a country where privacy laws may not be as protective as those in your country. When required, we rely on lawful transfer mechanisms for international data transfers.
Retention of Personal Data
Samaritan’s Purse retains personal data for as long as necessary to facilitate your interaction with us or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types and the context of our interactions with you, actual retention periods can vary significantly. The length of time that we intend to retain your personal data will depend on several criteria, including (a) the length of time we are required to retain your personal data in order to comply with applicable legal and regulatory requirements, (b) the length of time we may need to retain your personal data in order to accomplish the business purpose(s) for which such personal data is collected, used or disclosed (as indicated in this Notice), and (c) whether you choose to exercise any right you may have, subject to certain exceptions, to request deletion of your personal data.
Sensitive Personal Data
We ask that you not provide us with any sensitive personal data (for example, information revealing racial or ethnic origin, citizenship or immigration status, political opinions, health, biometrics or genetic characteristics) unless necessary for your interaction with us. In the event you choose to provide sensitive personal data, you consent to our processing and use of such sensitive personal data in accordance with this Notice. If required, we will obtain your specific consent before collecting and processing sensitive personal data about you.
Children
We are committed to protecting the privacy of children. We do not knowingly collect through our websites, the personal data of individuals under the age of 13. If you are a parent or guardian and you become aware that your child has provided us with personal data without your consent, please notify us at dataprivacy@samaritan.org. We will delete your child’s personal data as soon as reasonably practicable.
Changes to This Notice
We reserve the right to modify this Notice at any time. If we make material changes to this Notice, we will notify you by updating the date of this Notice and posting it on this website. We may, and if required by law will, also provide notification of material changes in another way that we believe is reasonably likely to reach you, such as via email. Any modifications to this Notice will be effective upon our posting the new terms (or as otherwise indicated at the time of posting).
Contact Us
Please direct any questions or comments about this Notice or our privacy practices to dataprivacy@samaritan.org. You may also write to us via postal mail at:
Attn: Data Privacy OfficerSamaritan's Purse
PO Box 3000
Boone, NC 28607
Notice to Individuals in the EU and UK
Legal Basis. We rely on a variety of legal reasons and permissions (sometimes called “legal bases”) to process data. Processing your personal data for the following purposes is necessary for the pursuit of our legitimate interests:
- To communicate with you.
- To process your donations or purchases.
- To carry out our charitable programs.
- To manage our recruiting and process employment applications.
- For internal administrative purposes.
- To display advertisements.
- To prevent fraud and promote safety.
We do not process your personal data for these purposes when the impact of such processing on you overrides our legitimate interest (unless we have your consent or are otherwise required or permitted to by law).
In some cases, we process your personal data as necessary to perform under a contract, to comply with our legal obligations, or for purposes to which you have specifically consented.
Complaint. If you would like to submit a complaint about our use of your personal data or our response to your requests regarding your personal data, you may contact us by email at dataprivacy@samaritan.org or submit a complaint to the data protection regulator in your jurisdiction.
Information we obtain from social media platforms.
We maintain pages on social media platforms and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy notice or policy will apply to your interactions and their collection and use of your personal data. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Notice.